Sunday, June 1, 2014

Were bonuses tied to VA wait times?

It's one of the more disturbing revelations to arise from an investigation into fatal delays in care at Veterans Affairs medical centers: Employee bonuses appear to be one factor behind the manipulation of patient wait times in at least one hospital.
Two reports released this week -- one by the VA's inspector general and another by the Secretary of the Department of Veterans Affairs -- indicate in some cases wait times were manipulated to meet employee performance goals needed for bonuses.
The news has raised questions about just how widespread the practice was and who received the financial incentives.
Answers from the VA have been harder to come by. 
Story here. Note, it's CNN.

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